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150 of 153 found the following review helpful:
Execllent Exercise Bike Nov 18, 2010
By andy The Schwinn A10 is a relatively new product, and is the new iteration of the much more reviewed Schwinn Active 10. It has improvements over the former, but also commands a higher price as of now. Whether or not Schwinn will eventually phase out the Active 10 for the A10 is unknown to me.
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PACKAGING:
The bike was in a large box which had a shipping weight of 65 pounds. All of the components are placed into two foam molds, which were very secure. The condition it will arrive in will most likely vary depending on the carrier and how they treat it.
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ASSEMBLY:
Each component is wrapped in a plastic bag, and the console comes in its own box inside the package. Assembly instructions are provided, along with two User's Manuals, in both English and Spanish. All necessary tools and fasteners are supplied***. If one did not have trouble taking the components out of the package, it should be easy to assemble alone, otherwise additional help may be required. The heaviest individual part would be the mechanical component housing which needs to be angled slightly upwards in order for the stabilizing bars to be attached on the bottom. Remember to connect the console to the base before attaching the support. ***During assembly, it became clear that the supplied hex key did not fit several of the bolts. A standard 5/16 hex key works fine. ***One of the four capped nuts for the stabilizers was unthreaded. A trip to the hardware store was required to obtain a metric M8x1.25 nut.
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USAGE REVIEW:
The bike is powered by 4 D-cell batteries (unsupplied) which had cost around $6 locally. An optional AC adapter can be purchased from Schwinn for $15 + Tax, S&H. As of current usage, it is unclear how long a set of batteries will last. The electronics shut off after 5 minutes of non usage, with no manual way to turn off.
The final assembled dimensions of the bike at the base are: --27.5" from front to back --16.5" at the front stabilizer --14" at the rear stabilizer --47.5" high at the handlebars ***Note that the bike is trapezoidal in shape, with a narrow base and wide top.
The bike seat post has a wide range of adjustable heights, done so by a twist knob that is inserted along a series of holes on the post. At 6' (184cm), I can comfortable ride the bike, and there are 2 higher positions and 5 or 6 more lower ones.
The bike seat itself is adequate. Having not rode a bike in over 7 years, I was fine at the end of a 20 minute ride with just minor soreness as expected. ***IMPORTANT NOTE: This bike seat attachment is nonstandard. If you plan to change it, you will need to buy an adapter, which will cost around $20 + Tax, S&H. Look for a 3-bolt bike seat adapter on the internet.
A bottle holder comes standard, it is plastic and works fine with my 28oz Klean Kanteen Stainless Steel Water Bottle. The top of the console also doubles as a book holder, but depending on your handlebar setup, it may limit the width of the book or magazine you wish to read.
The pedals come with straps and feel very solid. Shoes are recommended when using the machine.
The fan that is in the center console is an asthmatic 60mm PC case fan. It does spin but provides no measurable airflow.
There are a total of 8 resistance levels which vary gradually. The console has 6 setups and 1 free/manual mode for user controlled resistance, which is the Quick Start button. The predefined modes work by displaying a set of 10 columns with the variances in resistance, and with each column representing 1 minute. After the user selects the amount of time and the starting resistance level, the program will adjust according to the setup. The manual mode lets the user change how long the machine stays at a particular resistance level.
The console also has a contact heart rate monitor. Just place your hands on the contact areas and it will display the measured heart rate. I cannot vouch for the accuracy, but it does at least work.
During operation, there is a noticeable but unobtrusive hum from the mechanical movement. However, changing resistance levels on my machine has a a very minor ticking noise. This seems to be coming from the small motor in the front of the housing. Whether or not this is a problem or is part of the normal use is unknown to me.
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PERSONAL OPINION:
I am an adult male in my early 20's. I am 6' tall and weigh roughly 175 lbs. I purchased this machine to help improve my health and allow me to exercise at my leisure and in the comfort of my own home. So far I have been happy, as a 20 minute session feels like a nice workout. Even though there were some assembly issues, I am overall very happy with this piece of equipment. If there are any drastic changes to that opinion, I'll be sure to update this review.
98 of 103 found the following review helpful:
Don't buy! Feb 26, 2011
By Allegiance When I ordered this I didn't see the one star reviews. Bought this about two weeks ago. Just got home and put it together. Just like everyone else said the cable is reversed. Can't use bike. Called Nautilus Inc and they are closed. I see this is going to be a pain in the butt. Don't buy unless you want frustration! Purchase your bike from a local store! Lesson learned! Update - Did get hold of customer service after an hour and half wait on phone! Said they would send two cables but would take about a month. Waiting on cables. After reading other reviews I see a new console in the future which will probably take another two months! Still recommend you to stay away from product!
Update 4/1/11 - Ended up having to get a new console as well. I have not received the cables or the console. I have not been able to use the bike since it arrived. I also have two other friends that have bought this bike. Each one has had the same problem. It doesn't even deserve a star!
Update - May 11th, Received new cable. Does not help as the Console still reads E2 - error. Called Nautilus again. Stated new console was being shipped out at the end of May! Buyers be aware. I wonder how many times we are going to have to take this bike apart! They should pay us for buying it!
Update - May 31st. Received new console. Still reads E2 - error. Bought new batteries, tried everything we could think of. Looks like another call to Schwinn!
Update - June 14th -Sending another part. I guess they hope I will give up. Why don't they just let me return it? It hasn't worked yet!
Update October 2011 - Never was able to use the bike as none of the replacement parts worked.
31 of 31 found the following review helpful:
Failed in Functionality and Service Mar 19, 2011
By Un-Happy in Brooklyn I rarely if ever write a review, but this bike has been a giant doorstop since it was delivered.
The electronic console which ships with this bike is cheap. (Don't take my word for it, just do a search "Schwinn A-10 E-2 error")
In order to fix this problem you need to contact Schwinn customer service and they will send you out a new one. Not a big deal right? However the average wait for Schwinn customer services is 45 mins to an hour (Also well documented on-line) and to no surprise the part is back ordered 3 weeks.
So I wait on the phone for 55mins to speak to a customer service rep (who was very helpful) and wait 3 weeks for the parts to arrive. And ??? The replacement console doesn't work either.
Now I frustrated and figured I'd return it, but it only has a 45 day return window. I order in the beginning of Dec as a Christmas gift didn't put it together till the 1st week January when I discovered the problem.
Aside from the console not working it looks nice.
Stay clear of this product
35 of 36 found the following review helpful:
Bike is great, but the seat is NOT easily replacable! Oct 26, 2010
By Slow Runner This upright stationary bike is great. I was transitioning from an old "friction" based old fashioned bike and the resistance is so much smoother with the A10. There are enough programs / resistance levels to make training interesting and is a great alternative to the gym cycles.
The only minor negatives to the bike and is really specific to Amazon is that the recommended "Schwinn Pillow Top Cruiser Bicycle Seat" is not compatible with this bike as far as I can tell. I emailed Schwinn/Nautilus support and they confirmed this being the case and they have no alternative seats to recommend. I'm a novice cyclist and after 30 minutes on this bike, my crotch area gets pretty sore (more so than my outdoor bike). I was hoping the "Schwinn Pillow Top Cruiser Bicycle Seat" would fix this but can't be used. The only other gripe is that the Fan is pretty pathetic and if you (or your 3 year old) accidentally leave the fan on, it will drain the "D" batteries in a few hours.
So in short, I'd definitely recommend this product but be warned about the seat.
34 of 36 found the following review helpful:
so disappointed. Apr 05, 2011
By Charlie Girl I was so excited to get this bike. The reviews were decent, the size was compact, and it arrived very fast (thanks Amazon!). After 2 hours of putting the bike together we discovered the console did not work. It starts up, goes to the menu then gives and E2 error. First troubleshooting tip: take it all apart and check the wiring. Ugh. Why not tell us to check the console BEFORE assembling the handle bar/stand? So the wires are fine, we reassemble, but the console still starts up, goes to main menu and gives an E2 error.
When I called customer service to get replacement parts they wouldn't put the order through until I tried the console with batteries. Just using my AC adapter was not enough. They will also give you crap for not using their special AC adapter sold on their website. So I had to wait until the next day after I bought batteries and looked at the cords again,etc. This second call went very smooth, but the console and replacement cords I need are out of stock! The console will not ship for 3 weeks and the cords will not ship for 4. My option to return this thing will be gone by that point. Here's hoping this works out. I will update my review once those items arrive.
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Update! It has now been about a month and I still haven't received a replacement console, only the wires which didn't solve antying. I contacted Amazon's customer service to ask if an exchange was possible even though my return window had closed. They have already placed a new order for a replacement bike and asked that I send the bike back within 30 days, the shipping is on them. I should have contacted Amazon from the start, they are so much more helpful than Schwinn/Nautilis. If you receive a faulty bike don't deal with Nautalis, tell Amazon and they'll make it right. If this new bike does not work either I'll give an update haha
See all 92 customer reviews on Amazon.com
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